In The News

Using a Professional Spa Business Consultant vs. a Franchise

FAQ's

1. What's the biggest advantage of using a consultant?
There are many:
  • You decide what you can afford and how fast you want to grow.
  • You decide fees, hours of operation, how your facility looks.
  • You will get a personalized business plan based on your financial resources and your goals.
  • You are in control of everything that concerns your business.
2. Is it less expensive to use a medical spa consultant than a franchisor?
Usually, yes. Franchise companies require a lump-sum up-front financial commitment, and continue to extract monthly service fees, sometimes royalties and even rent. That fee is based on their formula and not customized to the individual owner. That means you can pay ?Manhattan? prices for a business in Anytown, USA. A Consultant receives a one-time fee, based on the exact amount of work put in. The revenue that comes in after opening day is yours.

3. Will I be able to customize my services menu with a franchise?
Not usually. Franchisors normally require that you use a predetermined menu of services, hire a specific number of staff for those services and even dictate how your facility looks.

A spa business consultant will help you customize your facility to reflect YOU: your tastes, your budget and the look and feeling you want to convey.

4. What about product and equipment?
Franchisors expect you to buy the product line and equipment they provide, and often take royalties from products sold. A private consultant will help you decide among the many private-brand lines or guide you in developing your own personal-label products. The relationship that private consultants have with the equipment guarantees that you'll get the most up-to-date equipment for a price that fits your budget and needs.

5. Isn't it easier to franchise?
No. It may seem easy, but the cost is loss of individuality and the time you spend learning someone else's system. If your dream is to open your own business, why make it someone else's idea of that dream? A franchise can give you a recognizable name and reputation, and manuals of operation that detail how every thing is to be done. But, again, would it fit your vision? A consultant works with you every step of the way to make it your business. You also have the opportunity to develop your own private-label products and keep all the profits.

6. Is franchising a sure road to success?
No. It may be more reliable in mature businesses (like McDonald's) with proven track records over decades, but franchisors can and do fail. There is no medical spa franchisor that can show you years and years of success, along with loads of locations to point to. Yet, you will be told to follow a template and a system. Expect that it's probably not a proven one. Remember?when a franchise has a problem that makes the news, it affects all the franchisees. In your own business, you alone are in control of your reputation. The franchise model is good for some types of business, but not medical spas.
 

 

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